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Medical Records Request
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Requesting Your Medical Records
We know requesting records can sometimes feel complicated, so we’ve created a simple process to help. Because your information is private and protected by law, we follow specific steps to make sure your records are handled safely and released without delay once everything is in place.
Requests from individuals who are not the client, or the parent/guardian of the client, require submission of a completed HIPAA Consent to Release Information Form before any information can be discussed or released.
How to request records (step-by-step)
Contact Us
What to do
Fill out this form or call the office to make your request.Please keep details brief—no diagnosis or treatment info in the email.
Why we do it
Protects your privacy and lets us start your request the right way.
Sign the consent
What to do
We’ll send you a Consent to Release Medical Records form. You can sign in person or through the client portal
Why we do it
Required by law so we only release what you authorize.
Submit payment
What to do
Some requests – like letters of attendance, court or school forms, or other administrative documents – have a small fee. These fees don’t apply to your medical records.
Why we do it
Helps cover the time it takes to prepare non-clinical paperwork.
Choose your delivery method
What to do
You decide how you’d like to receive your records. Options may include portal delivery or in-person pickup. Let our staff know your preference when you submit your request.
Why we do it
Gives you control while keeping everything HIPAA-compliant.