Appointments

To schedule an appointment you may call us at 914-355-2440 from Monday through Friday, from 9:00 am to 9:00 pm, Saturday from 9:00 am to 5:00 pm.  An intake coordinator will take your information and schedule an appointment for you.  Alternatively, you may email us at info@alssaro.com or stop by our office during our office hours.

An intake coordinator will return your call as soon as possible, take the necessary information, and arrange an appointment with one of our therapists. Outside of these hours our confidential voicemail is available.

What to Expect in Your First Counseling Session

During the first meeting, your therapist will ask you to complete some paperwork about your history. In order to determine the best way to help you, he or she will also ask you questions about your history and why you’re seeking treatment. The intake process is vital to the formation of any counseling relationship. Keep in mind that the initial appointment/intake consists of both the written information and the verbal exchange.

Office Hours

Monday through Friday from 9:00 am to 9:00 pm.
Saturday from 9:00 am to 5:00 pm.

If you have been ordered to attend counseling by a court or other mandating body, you must bring a court order and any other applicable documents with you.  If you are bringing a child to therapy and there is a custody agreement in effect, you must bring a copy of the custody agreement with you.

All inquiries will be treated with complete confidentiality.

Late Cancellations / Missed Appointments

Once an appointment is scheduled, you will be expected to pay $25.00 if it is not cancelled unless you provide a 24 business hour advance notice of cancellation.  (For example, to cancel an appointment for 9AM on Monday, you would need to call before 9AM the previous Friday.)  These charges cannot be billed to your insurance company.  Please help us serve you better by keeping scheduled appointments and calling the office at least 24 business hours prior to your appointment time if you must cancel.

Phone 914-355-2440 to cancel or reschedule your appointment.